Shipping Policy

At moravexlinta™, we want every order to arrive safely, clearly, and with as little uncertainty as possible. This policy outlines how orders are prepared, shipped, tracked, and handled if an issue occurs during delivery.

How We Fulfill Orders

Our home and kitchen products may be dispatched from different fulfillment facilities depending on product availability, destination, and inventory location.

Some orders are shipped directly from approved production partners or international distribution centers. This fulfillment model helps us:

• Offer a wider selection of practical household products

• Avoid unnecessary storage and excess inventory

• Maintain more accessible product pricing

• Send products from the facility best positioned to fulfill the order

Because items may travel through international shipping networks, delivery can take longer than standard domestic retail shipping.

1. Order Preparation

Orders are normally reviewed, prepared, and packaged within 2–4 business days after payment has been successfully confirmed.

During holidays, promotional events, or periods of unusually high order volume, preparation may require up to 5 business days.

Business days do not include weekends or public holidays.

Shipping Charge

A standard shipping fee of $5.99 USD is applied to each order unless a different shipping promotion is displayed at checkout.

The final shipping amount will always be shown before payment is completed.

2. Approximate Transit Times

Estimated delivery times begin after the order has been dispatched, not on the date the order was placed.

These timeframes are general estimates and may vary due to:

• Carrier capacity

• Severe weather

• Customs inspections

• Local postal delays

• Incorrect or incomplete delivery information

• Seasonal shipping demand

An estimated delivery window should not be considered a guaranteed arrival date.

3. Shipment Confirmation and Tracking

After your package leaves the fulfillment facility, a confirmation email will be sent to the email address entered during checkout.

This email will generally include:

• Your tracking number

• The shipping carrier

• A link or instructions for following the shipment

Tracking systems do not always update immediately. Please allow approximately 1–3 business days after shipment confirmation for the first carrier scan to appear.

A temporary lack of tracking movement does not necessarily mean the parcel has stopped moving.

4. International Duties and Import Charges

International shipments may be subject to local customs rules.

Unless otherwise stated during checkout, orders are shipped on a Delivered Duty Unpaid basis. This means the recipient may be responsible for any:

• Import duties

• Customs processing fees

• Local taxes

• Brokerage charges

• Other government-assessed costs

These charges are determined by the destination country and are not included in the product or shipping price collected by moravexlinta™.

We cannot control customs decisions or delays caused by local authorities.

5. Address Changes and Cancellations

Orders may enter preparation shortly after they are submitted.

To request an address correction or cancellation, contact us within 12 hours of placing the order at:

service@moravexlinta.com

Please include your full name, order number, and the requested change.

We will make every reasonable effort to assist, but changes cannot be guaranteed once packing, processing, or shipment has begun.

Customers are responsible for reviewing their shipping information before completing checkout. Additional shipping costs may apply if a parcel must be reshipped because an incorrect or incomplete address was provided.

6. Damaged Deliveries

Please inspect your order shortly after it arrives.

If an item is damaged during shipping, contact us within 72 hours of delivery and provide:

• Your order number

• A clear photo of the damaged item

• A photo of the external packaging

• A brief description of the problem

After reviewing the information, we may provide an eligible replacement at no additional product cost.

Please keep the product and packaging until your request has been reviewed.

7. Packages Confirmed Lost in Transit

If the shipping carrier officially confirms that a parcel has been lost, please contact our customer support team.

Once the carrier status and delivery details have been verified, we may arrange a replacement shipment without an additional product charge.

A package is not considered lost solely because tracking has not updated for several days. Carrier investigations may be required before a replacement can be approved.

8. Delivered but Not Received

When tracking shows that an order has been delivered but you cannot locate it, please first:

• Check around entrances, porches, garages, and mail areas

• Ask household members or neighbors whether they accepted it

• Contact the local delivery carrier

• Allow an additional business day, as some packages are scanned before final delivery

After completing these steps, contact us with your order number and tracking details so we can review the situation.

We are not responsible for parcels stolen after confirmed delivery or packages delivered to an address incorrectly entered by the customer.

9. Orders Containing Multiple Items

Products within the same order may occasionally ship separately.

When this happens, you may receive:

• More than one package

• Separate tracking numbers

• Items arriving on different dates

You will not be charged an additional shipping fee solely because an order is divided into multiple shipments.

10. Customer Support

For questions about processing, tracking, delivery, or a shipping problem, contact:

StayMillerBeach
Brand: moravexlinta™
Email: service@moravexlinta.com
Phone: +1 (219) 201-2022
Address: 1164 St Joseph St, Gary, IN 46403, United States

When contacting us about an existing purchase, please include your order number so we can locate the shipment more efficiently.

Thank you for shopping with moravexlinta™. We appreciate your patience and trust throughout the delivery process.